Expertise
Home Expertise How We Work Who We Work With What We Support Why Our Clients Like Us Home/On Road Support Real Time Monitoring Triply Secure Backups Why Outsource? Contacts	Favio Ltd was founded by ex-Manufacturing Industry Managers who were unhappy with the IT System Support offered by many IT Outsourcing companies. In particular, Favio Ltd was formed to offer small companies a way to overcome all of the following: 1. The indifference of some IT Outsourcing Companies to your company's urgency.                                   - No direct telephone line to the technician                                   - No understanding of the effect of IT problems on your business 2. The breathtaking arrogance of some IT System Support Management.                                    - Who tells the client how good we are?                                       (to which their answer was "We do.")                                     - Let them wait.                                     - They'll wait. Who else is going to sort their problem out? 3. The inability to get the information in plain language. 4. The willingness to over-charge for every item of software or hardware.   If you think you recognise any of these symptoms in your IT Support company, then maybe you need to talk to Favio Ltd.