The fully Managed Services contracts offered by Favio cover all the software on the client's site. If Favio haven't worked with your software, they will obtain the expertise.
Here is some of the software we have supported in the past:
Favio has stretching targets for resolving IT problems. Across all hardware and software issues, Favio resolves 85% of all problems in 4 hours and 90% within the day and has done this for the last 5 years. We know of no one else who comes close to these figures.